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ITIL® 4 Certification Scheme (Latest update)

Great Learning is an ITIL® Accredited Training Organisation

Language of Delivery: Cantonese with English terms

ITIL is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.

ITIL Managing Professional (ITIL MP) is a stream of four modules that are part of ITIL 4, the next evolution of ITIL. ITIL MP is due to be released in the second half of 2019.

The four modules are:

  • ITIL Specialist Create, Deliver and Support
  • ITIL Specialist Drive Stakeholder Value
  • ITIL Specialist High Velocity IT
  • ITIL Strategist Direct Plan and Improve.

The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT enabled services, teams and workflows.

 

ITIL Strategic Leader (ITIL SL) is a stream of two modules that are part of ITIL 4, the next evolution of ITIL. ITIL SL is due to be released in the second half of 2019.

The two modules are:

  • ITIL Strategist Direct Plan and Improve
  • ITIL Leader Digital and IT Strategy.

 

ITIL Strategic Leader (ITIL SL) recognizes the value of ITIL, not just for IT operations, but for all digitally-enabled services. Becoming an ITIL Strategic Leader (ITIL SL) demonstrates that the individual has a clear understanding of how IT influences and directs business strategy.

To be advised

  • IT Practitioners working within technology and digital teams across businesses

Accredited course material and sample questions in softcopy (PDF) format

  • Great Learning is an ITIL® Accredited Training Organisation, students can further study to be an ITIL Expert in our centre.
  • We are IT soft skill specialists, highly experienced in delivering complicated and conceptual knowledge in an effective way.
  • Our students’ passing rate is over 90 %.
  • An ITIL Training Provider that you can trust: we offer ITIL intermediate courses successfully in every 2 months.

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