Great Learning is the first ITIL® Accredited Training Organisation delivering all ITIL 4 Master courses in Hong Kong.
Language of Delivery: Cantonese with English terms
ITIL is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.
These are the levels of certification within the ITIL 4 scheme:
- ITIL 4 Foundation
- ITIL 4 Managing Professional (ITIL MP) modules
- ITIL Strategic Leader (SL) modules
- ITIL Practice Manager (PM) module
To be awarded the ITIL 4 Master designation, candidates must have achieved the Practice Manager (PM), Managing Professional (MP) and Strategic Leader (SL) designations. By combining the PM, MP, and SL designations, the ITIL 4 Master demonstrates the capability to apply the principles, concepts, methods and techniques from ITIL in the workplace at strategic, tactical and operational levels.
ITIL 4 Managing Professional (ITIL MP) is a stream of four modules that are part of ITIL 4.
The four modules are:
- ITIL 4 Specialist Create, Deliver and Support
- ITIL 4 Specialist Drive Stakeholder Value
- ITIL 4 Specialist High Velocity IT
- ITIL 4 Strategist Direct Plan and Improve.
ITIL 4 Strategic Leader (ITIL SL) is a stream of two modules that are part of ITIL 4.
The two modules are:
- ITIL 4 Strategist Direct Plan and Improve
- ITIL 4 Leader Digital and IT Strategy.
ITIL 4 Practice Manager (ITIL PM) is a stream of one module that are part of ITIL 4.
One of the modules is:
- ITIL 4 Monitor, Support, and Fulfil
Official training material and sample questions in softcopy (PDF) format
- Great Learning is an ITIL® Accredited Training Organisation, students can further study to be an ITIL Master in our centre.
- We are IT soft skill specialists, highly experienced in delivering complicated and conceptual knowledge in an effective way.
- Our students’ passing rate is over 90 %.
- An ITIL Training Provider that you can trust: we offer ITIL intermediate courses successfully in every 2 months.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
Copyright © AXELOS Limited 2017. Used under permission of AXELOS Limited. All rights reserved.