ITIL® Strategy (Version 5)

Course Centre Day Date Time Hours Trainer Enrollment
ITIL® Strategy (Version 5) Wanchai SAT  3 Jul 2027 1:00 – 7:00pm 18 ITIL (version 5) Master

Accredited Training Professional

ITIL® Strategy (Version 5)

Great Learning is the ITIL® Accredited Training Organisation authorized delivering ITIL (Version 5) advanced courses in Jun 2026.

Our accredited trainers are certified with the ITIL (Version 5) highest credential.  🎉 🎊

  ITIL Master Version 5 achieved.  🏆 

Course Duration:
18 hours, 3 sessions of 6 hours each week

Course Fee: HKD11,000 (exam included: HKD4,800)

Language of Delivery: Cantonese with English terms

New ITIL enables building a strong foundation in digital product and service management. Learn the core concepts and practices needed to deliver value across the full lifecycle in today’s complex, AI-enabled environments.

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Organizations today operate in environments defined by uncertainty, rapid change, and increasing reliance on digital and AI-enabled capabilities. Without a clear strategy, investments can become disconnected from outcomes, limiting value realization.

ITIL Strategy (Version 5) addresses this by focusing on:

  • Aligning technology and investment with business strategy
  • Supporting confident decision-making in complex environments
  • Connecting strategy with execution and measurable outcomes
  • Enabling long-term value creation and organizational resilience

At the end of this course, you should be able to:

  • remember core ITIL concepts such as the ITIL Guiding Principles, products and services, the ITIL Product and Service Lifecycle, the ITIL Four Dimensions, and the ITIL Value System
  • describe key strategy concepts including digital strategy, vision, values, digital transformation, and strategy in a VUCA environment
  • identify strategic considerations across organizations and people, partners and suppliers, information and technology, and value streams and processes
  • explain the ITIL Strategy Management Model and its two cycles: strategy development and strategy implementation
  • understand how ITIL integrates with DevOps and PRINCE2
  • Module 1: ITIL Foundation recap
  • Module 2: Key concepts of ITIL Strategy
  • Module 3: Strategy across the ITIL Four Dimensions of Product and Service Management
  • Module 4: The ITIL Strategy Management Model
  • Module 5: Strategy development cycle
  • Module 6: Strategy implementation cycle
  • Module 7: Strategic capabilities
  • Module 8: ITIL and other frameworks integration
  • Those interested in IT Service Management
  • All IT Practitioners

This module requires the completion of:

  • Any ITIL 4 certification or ITIL Foundation (Version 5) or ITIL Foundation Bridge (Version 5)
  • Training through an Accredited Training Organization or ITIL Official eLearning

Exam results will not be released without proof of completion.

  • Please note that the Exam Bundle option is for learners re-sitting the exam.

Exam location and time: Paper based exam in our centre during last lesson

Exam Format: Multiple Choice, open book

Number of Questions: 40 Questions

Exam Duration: 90 Minutes

Passing Mark: 70%

Exam Fee: HKD4,800 included in the course fee

Official training material, ebook and sample questions in digital format.

  • Great Learning is an ITIL® Accredited Training Organisation, students can further study to achieve ITIL higher level credentials and become ITIL Master.
  • We are IT soft skill specialists, highly experienced in delivering complicated and conceptual knowledge in an effective way.
  • Our students’ passing rate is over 90 %.

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