| Course | Centre | Day | Date | Time | Hours | Trainer | Enrollment |
|---|---|---|---|---|---|---|---|
| ITIL® Foundation (Version 5) | Wanchai | MON | 31 Aug 2026 | 7:00 – 10:00pm | 12 | ITIL (version 5) Master
Accredited Training Professional |
 |
ITIL® (Version 5) Foundation
Great Learning is one of the ITIL® Accredited Training Organisations authorized delivering ITIL (Version 5) course in Feb 2026.
Our accredited trainers are certified with the ITIL (Version 5) highest credential. 🎉 🎊
ITIL Master Version 5 achieved. 🏆
Course Duration:
12 hours, 4 sessions of 3 hours each week
Course Fee: HKD6,800 (exam included: HKD3,900)
Language of Delivery: Cantonese with English terms
New ITIL enables building a strong foundation in digital product and service management. Learn the core concepts and practices needed to deliver value across the full lifecycle in today’s complex, AI-enabled environments.
The new ITIL certification is an industry-recognized credential:
- Showcase your ability to effectively manage digital products and services in today’s fast-moving environments, and to handle critical tasks in the field.
- Certify your expertise in managing digital products and services, making you the preferred choice in today’s competitive landscape.
- Equip yourself with relevant, in-demand skills to improve your daily work, accelerate your growth, and qualify for a wide range of attractive roles worldwide.
- Understand the key concepts of digital product and service management
- Understand service relationships
- Understand the ITIL Four Dimensions of Product and Service Management
- Understand the ITIL Value System (ITIL VS)
- Understand how the ITIL Guiding Principles can help an organization adopt and adapt service management
- Understand the ITIL Product and Service Lifecycle Model and the value chain activities
- Understand ITIL Management Practices
- Understand the benefits of value stream mapping and management
- Understand how AI affects ITIL, what is AI Governance, and how ITIL interacts with other frameworks (PRINCE2® and DevOps)
Module 1: Digital product and service management
Module 2: Service relationships
Module 3: The ITIL Value System (ITIL VS)
Module 4: Governance
Module 5: ITIL Guiding Principles
Module 6: Value chain and ITIL management practices
Module 7: Value streams, mapping and management
Module 8: Continual improvement
Module 9: The Four Dimensions of Product and Service Management
Module 10: ITIL and other frameworks integration
- Those interested in IT Service Management
- All IT Practitioners
Exam location and time: Paper based exam in our centre during last lesson
Exam Format: Multiple Choice, close book
Number of Questions: 40 Questions
Exam Duration: 60 Minutes
Passing Mark: 65%
Exam Fee: HKD3,900 included in the course fee
Official training material, ebook and sample questions in digital format.
- Great Learning is an ITIL® Accredited Training Organisation, students can further study to achieve ITIL higher level credentials and become ITIL Master.
- We are IT soft skill specialists, highly experienced in delivering complicated and conceptual knowledge in an effective way.
- Our students’ passing rate is over 90 %.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
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Copyright © AXELOS Limited 2017. Used under permission of AXELOS Limited. All rights reserved.