Privacy Policy

At Great Learning Education Centre Limited (hereinafter “the Centre”, “we”, or “us”), we are committed to protecting and respecting your personal data privacy in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong Special Administrative Region.

1. Types of Personal Data Collected

We may collect personal data from students, parents, guardians, and applicants, including but not limited to:

    • Name, HKID/passport number, date of birth, gender, and contact details (email, phone, address).
    • Academic history, examination results, attendance records, and feedback.
    • Payment details, transaction records, and administrative communications.

 

2. Purpose of Collection and Use

Personal data collected, retained, processed, or transferred (within or outside Hong Kong) will be used for:

    • Handling enquiries, course admissions, and registration.
    • Issuing receipts, official proofs of attendance, and certificates.
    • Identity verification for training, mock exams, and accredited public examinations.
    • Purchasing courseware, licenses, examination vouchers, and software tools from accredited institutes.
    • Student administration, performance analysis, and service improvement.

 

3. Voluntary Provision and Consequences

Providing personal data is voluntary, except for fields marked as compulsory. Failure to provide accurate compulsory data may result in the Centre being unable to process applications or deliver training and administrative services.

 

4. Direct Marketing (Opt-In / Opt-Out)

We intend to use your personal data (including name, email address, and phone number) to send you direct marketing communications regarding our courses, educational activities, seminars, special offers, and administrative notices.

We will not use your personal data for direct marketing unless we have received your explicit consent or indication of no objection.

Withdrawal of Consent: You may opt out of receiving direct marketing materials at any time, free of charge, by emailing us at privacy@greatlearning.edu.hk or using the unsubscribe link provided in our emails.

 

5. Disclosure and Third-Party Transfers

We keep all personal data confidential but may disclose or transfer data to third parties under the following circumstances:

    • Accredited examination bodies and courseware providers for exam booking and license fulfillment.
    • Service providers (e.g., IT platforms, cloud processors, and payment gateways) under strict contractual obligations of confidentiality.
    • Law enforcement agencies, courts, or regulatory authorities when required by applicable law or legal proceedings.

 

6. Data Security and Retention

We maintain appropriate technical and administrative security measures to prevent unauthorized access, loss, or accidental misuse of personal data. Personal data will only be retained for as long as necessary to fulfill the operational, educational, and legal purposes for which it was collected.

     

    7. Access, Correction, and Deletion Requests

    You have the right to request access to, correction of, or deletion of your personal data held by us. Deletion of essential data may result in our inability to provide ongoing services.

    Requests should be submitted in writing using the PCPD Data Access Request Form (OPS003) or by direct written correspondence sent to:

    We will respond to data access requests within 40 days as required by law. A reasonable administrative fee may be charged for processing requests where permitted by the Ordinance.

     

    8. Minors

    If an applicant or student is under the age of 18, parental or guardian consent is required before submitting personal data for registration or direct marketing purposes.

     

    9. Policy Amendments

    This policy may be updated periodically. Updates will be published on our website at https://www.greatlearning.edu.hk/students-notice/privacy/. In the event of any discrepancy between the English and Chinese versions of this Privacy Policy, the English version shall prevail.

     

    Last Updated on September 2026

    個人資料私隱政策

    本中心（Great Learning Education Centre Limited）承諾遵守香港特別行政區《個人資料（私隱）條例》（第486章），全力保護及尊重閣下的個人資料私隱。

    1. 收集個人資料的種類

    本中心可能收集學生、家長、監護人及申請人的個人資料，包括但不限於：

      • 姓名、香港身份證/護照號碼、出生日期、性別及聯絡資料（電郵、電話、地址）。
      • 學術背景、考試成績、出席紀錄及意見反饋。
      • 付款資料、交易紀錄及行政通訊。

     

    2. 個人資料的使用目的

    本中心在香港境內或境外所收集、保留、處理、使用和轉移的個人資料將用於：

      • 處理查詢、入學申請及課程註冊。
      • 簽發官方收據、出席證明及證書。
      • 驗證學員及考生的身份以進行培訓及考試。
      • 向專屬機構訂購課程教材、使用授權、考試券及軟件工具。
      • 學生行政管理、表現分析及服務改進。

     

    3. 自願提供資料及影響

    除註明為必填的資料外，提供個人資料屬自願性質。如未能提供正確的必填資料，可能導致本中心無法處理閣下的申請或提供相應的教學及行政服務。

       

      4. 直接促銷

      本中心有意使用閣下的個人資料（包括姓名、電郵地址及電話號碼），向閣下發送有關本中心的課程、教育活動、講座、優惠及通告等直接促銷訊息。

      未經閣下的明確同意或不反對表示，本中心不會將閣下的個人資料用於直接促銷。

       

        • 取消訂閱：閣下可隨時發送電郵至 privacy@greatlearning.edu.hk 或點擊宣傳電郵中的取消訂閱連結，免費要求停止接收任何直接促銷訊息。

       

      5. 資料披露及轉移

      本中心會對所有個人資料保密，但在以下情況下，或會向第三方披露或轉移資料：

        • 向專屬考試機構及教材供應商辦理考試預約及授權許可。
        • 向承擔保密義務的服務供應商（如資訊科技平台、雲端處理器及支付網關）提供必要資料。
        • 根據適用法律或法庭命令，向執法機關或監管機構作出披露。

       

      6. 資料保安及保留

      本中心採取適當的技術及行政保安措施，以防個人資料未經授權被查閱、遺失或誤用。個人資料的保留時間不會超過履行收集目的（包括教學、行政及法律要求）所需的限期。

       

      7. 查閱、更正及刪除資料

      閣下有權要求查閱、更正或刪除本中心所持有的個人資料。刪除必要資料可能導致本中心無法繼續提供服務。

      閣下可填妥私隱專員公署的《查閱資料要求表格》（OPS003）或以書面形式提出申請，並發送至：

      本中心將在收到要求後的 40 天內作出回覆。在法律允許的情況下，本中心或會就處理查閱要求收取合理的行政費用。

       

      8. 未成年人資料

      如申請人或學員未滿 18 歲，在提交個人資料作報名或接受直接促銷用途前，必須獲得家長或監護人的同意。

       

      9. 政策修訂

      此政策將會在https://www.greatlearning.edu.hk/students-notice/privacy/ 定期更新。中英文版本如有任何歧義，概以英文版本為準。

       

      最近更新日期：2026年9月