ITIL® Strategy (Version 5)
Great Learning is the ITIL® Accredited Training Organisation authorized delivering ITIL (Version 5) advanced courses in Jun 2026.
Our accredited trainers are certified with the ITIL (Version 5) highest credential. 🎉 🎊
ITIL Master Version 5 achieved. 🏆
Course Duration:
18 hours, 3 sessions of 6 hours each week
Course Fee: HKD11,000 (exam included: HKD4,800)
Language of Delivery: Cantonese with English terms
New ITIL enables building a strong foundation in digital product and service management. Learn the core concepts and practices needed to deliver value across the full lifecycle in today’s complex, AI-enabled environments.




ITIL Strategy (Version 5) addresses this by focusing on:
- Aligning technology and investment with business strategy
- Supporting confident decision-making in complex environments
- Connecting strategy with execution and measurable outcomes
- Enabling long-term value creation and organizational resilience
At the end of this course, you should be able to:
- remember core ITIL concepts such as the ITIL Guiding Principles, products and services, the ITIL Product and Service Lifecycle, the ITIL Four Dimensions, and the ITIL Value System
- describe key strategy concepts including digital strategy, vision, values, digital transformation, and strategy in a VUCA environment
- identify strategic considerations across organizations and people, partners and suppliers, information and technology, and value streams and processes
- explain the ITIL Strategy Management Model and its two cycles: strategy development and strategy implementation
- understand how ITIL integrates with DevOps and PRINCE2
- Module 1: ITIL Foundation recap
- Module 2: Key concepts of ITIL Strategy
- Module 3: Strategy across the ITIL Four Dimensions of Product and Service Management
- Module 4: The ITIL Strategy Management Model
- Module 5: Strategy development cycle
- Module 6: Strategy implementation cycle
- Module 7: Strategic capabilities
- Module 8: ITIL and other frameworks integration
- Those interested in IT Service Management
- All IT Practitioners
This module requires the completion of:
- Any ITIL 4 certification or ITIL Foundation (Version 5) or ITIL Foundation Bridge (Version 5)
- Training through an Accredited Training Organization or ITIL Official eLearning
Exam results will not be released without proof of completion.
- Please note that the Exam Bundle option is for learners re-sitting the exam.
Exam location and time: Paper based exam in our centre during last lesson
Exam Format: Multiple Choice, open book
Number of Questions: 40 Questions
Exam Duration: 90 Minutes
Passing Mark: 70%
Exam Fee: HKD4,800 included in the course fee
Official training material, ebook and sample questions in digital format.
- Great Learning is an ITIL® Accredited Training Organisation, students can further study to achieve ITIL higher level credentials and become ITIL Master.
- We are IT soft skill specialists, highly experienced in delivering complicated and conceptual knowledge in an effective way.
- Our students’ passing rate is over 90 %.
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